Terms of Use

Last Updated: July 25, 2025

Welcome to Oxelunari. These Terms of Use govern your access to and use of our website, online services, content, and related features.

By visiting, browsing, accessing, or otherwise using the Oxelunari website, you agree to be bound by these Terms of Use together with our Privacy Policy, Terms of Purchase, Shipping Policy, Return & Refund Policy, and any other terms or policies referenced on our website.

If you do not agree with these terms, please discontinue use of our website.

Accuracy of Information You Provide

When using our website, creating an account, placing an order, or contacting us, you agree to provide information that is truthful, complete, accurate, and current.

This may include:

• Account information

• Contact details

• Billing information

• Shipping information

• Order-related details

You are responsible for reviewing and updating your information whenever changes occur.

Oxelunari is not responsible for issues caused by incomplete, inaccurate, or outdated information submitted by a customer.

Privacy and Personal Information

Personal information collected through our website, email, telephone, customer service interactions, or other communication channels is handled according to our Privacy Policy.

By using Oxelunari's services, you acknowledge that your personal information may be collected, processed, stored, and shared in the manner described in that policy.

Permission to Access and Use the Website

The Oxelunari website and its content are protected by intellectual property and other applicable laws.

Unless otherwise stated, website materials including text, photographs, illustrations, graphics, logos, icons, product descriptions, page layouts, designs, software, code, and other content are owned by Oxelunari or used with authorization from the relevant rights holders.

Oxelunari grants you a limited, revocable, non-exclusive, personal, and non-commercial right to access and use our website for lawful shopping and informational purposes.

You may not, without prior written permission:

• Copy website materials for commercial use

• Reproduce, republish, sell, distribute, modify, or exploit our content

• Use bots, crawlers, scraping software, data extraction systems, or similar automated tools

• Attempt to bypass or interfere with website security

• Introduce malware, viruses, corrupted files, or other harmful technology

• Use the website in a manner that places an unreasonable burden on our infrastructure

• Attempt to gain unauthorized access to accounts, servers, systems, or restricted areas

• Disrupt or interfere with the normal operation of the website

Oxelunari may limit, suspend, block, or terminate website access when we believe it is appropriate, including in response to misuse, security concerns, violations of these Terms, or other operational reasons.

Content Submitted by Users

Our website may allow customers or visitors to submit materials such as:

• Product reviews

• Comments

• Photographs

• Videos

• Feedback

• Messages

• Other user-generated content

You are solely responsible for any material you submit.

By providing content to Oxelunari, you confirm that the material is lawful, accurate where applicable, and does not violate intellectual property, privacy, publicity, contractual, or other rights belonging to another person or organization.

You may not submit material that is:

• Illegal or unlawful

• Threatening or harmful

• Intentionally misleading

• Abusive or harassing

• Defamatory

• Obscene or inappropriate

• Fraudulent

• Discriminatory

• Infringing upon another party's rights

By submitting user content, you grant Oxelunari a worldwide, royalty-free, transferable, non-exclusive, perpetual license to use, reproduce, publish, display, adapt, modify, distribute, share, and otherwise use that material through any media or format.

Links to Third-Party Services

Our website may contain links to websites, platforms, applications, or services operated by third parties.

These links are offered for informational purposes or customer convenience and do not necessarily indicate endorsement by Oxelunari.

We do not control third-party services and are not responsible for their:

• Content

• Products

• Services

• Availability

• Security

• Data practices

• Privacy policies

• Business activities

If you choose to access an external website, you do so at your own discretion and should review that provider's applicable terms and privacy policies.

Website and Service Disclaimer

The Oxelunari website, together with all products, services, features, information, and content available through it, is provided on an “as is” and “as available” basis to the extent permitted by applicable law.

We do not guarantee that:

• Website access will always be continuous or uninterrupted

• All website functions will operate without errors

• The site will always be free from harmful software or security threats

• Product descriptions or website information will always be complete, current, or entirely free from mistakes

• Downloaded materials will be free from technical risks

Your use of the website is at your own judgment and risk.

Limitation of Liability

To the maximum extent allowed by applicable law, Oxelunari, its operators, affiliates, suppliers, contractors, service providers, and content partners will not be responsible for direct, indirect, incidental, special, punitive, exemplary, or consequential damages arising from or connected with:

• Access to or use of the website

• Inability to access or use website features

• Purchases made through the website

• Errors, service interruptions, delays, or system failures

• External websites or third-party services

• Unauthorized access to information or data

• Loss of profits, revenue, business opportunities, goodwill, or data

Where permitted by law, your principal remedy if you are dissatisfied with the website is to discontinue using it.

Nothing in these Terms excludes liability that cannot legally be limited or excluded under applicable law.

Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Oxelunari and its operators, affiliates, service providers, contractors, suppliers, and representatives against claims, damages, liabilities, losses, penalties, costs, or expenses resulting from:

• Your breach of these Terms of Use

• Your breach of our Terms of Purchase or related policies

• Improper or unauthorized use of the website

• Fraudulent conduct

• Negligence or intentional misconduct

• Violation of applicable laws

• Infringement of another party's legal rights

Electronic Notices and Communications

When you use our website, submit an order, or communicate with Oxelunari electronically, you agree that we may send you communications electronically.

These communications may be delivered through:

• Email

• Website notices

• Electronic account notifications

• Other digital communication methods

Where legally permitted, electronic notices and records satisfy requirements that certain communications be provided in writing.

Reviews, Comments, and Website Postings

Oxelunari may provide areas where users can publish reviews, comments, feedback, or other material.

We are not obligated to actively review or monitor every submission.

However, we reserve the right to remove, reject, edit, restrict, hide, or moderate user-submitted content when we consider such action appropriate.

Copyrights, Trademarks, and Brand Assets

All trademarks, trade names, logos, service marks, product names, graphics, designs, and other brand assets appearing on the Oxelunari website belong to Oxelunari or their respective authorized owners.

Unless you receive prior written authorization, you may not use:

• Oxelunari trademarks

• Logos or brand elements

• Copyrighted website materials

• Hidden website text

• Meta tags containing our branding

• Frames or embedded copies of our website

• Other proprietary content

Nothing on our website should be interpreted as granting a license or ownership interest in any intellectual property except where expressly stated.

Intellectual Property Complaints

If you believe that copyrighted material or other intellectual property belonging to you has been used on our website without proper authorization, please send us a written notice containing sufficient information to evaluate your claim.

Your notice should include:

• Your physical or electronic signature

• Identification of the copyrighted work or intellectual property involved

• The specific location of the material you believe is infringing

• Your name and contact details

• A statement explaining why you believe the use is unauthorized

• A statement confirming that the information in your complaint is accurate and made in good faith and, where applicable, under penalty of perjury

Intellectual property notices should be sent to:

support@oxelunari.com

Provisions That Continue After Termination

Any provisions of these Terms that are intended by their nature to remain effective after your access to the website ends will continue to apply.

This includes, where relevant:

• Intellectual property and ownership provisions

• Disclaimers

• Liability limitations

• Indemnification obligations

• Dispute-related provisions

• Other terms intended to survive termination

Events Outside Our Reasonable Control

Oxelunari will not be responsible for delays, interruptions, or failure to perform obligations when caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters

• Severe weather

• Fire or flooding

• War or armed conflict

• Terrorist activity

• Civil disorder

• Labor disputes or strikes

• Quarantines

• Embargoes

• Transportation or carrier interruptions

• Government restrictions or actions

• Other comparable events beyond our reasonable ability to prevent

Risk of Loss During Shipment

Products purchased through Oxelunari are delivered using independent third-party shipping carriers.

Risk of loss transfers to the customer when the package is handed over to the applicable shipping carrier, subject to any rights or protections that cannot be excluded under applicable law.

Additional delivery terms may also be described in our Shipping Policy.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms of Use, your access to the website, or purchases made through Oxelunari will be handled according to applicable law.

Where legally permitted, disputes may be resolved through arbitration.

To the extent permitted by law, you agree that disputes will be pursued on an individual basis rather than as part of a class action, representative action, or collective proceeding.

Nothing in this section limits rights that cannot legally be waived.

General Legal Provisions

If a court or other competent authority determines that a provision of these Terms is invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary, while the remaining terms will continue in effect.

If Oxelunari does not immediately enforce a right or provision under these Terms, that does not mean we waive the right to enforce it later.

These Terms do not grant enforceable rights to third parties unless a provision expressly states otherwise.

Changes to These Terms

Oxelunari may revise, replace, amend, or remove portions of these Terms of Use when necessary.

The current version will be published on this page with an updated revision date.

Where permitted by applicable law, continuing to access or use the website after revised terms are published indicates your acceptance of the updated Terms.

Assignment of Rights

You may not assign, transfer, or delegate your rights or obligations under these Terms of Use without prior written approval from Oxelunari.

Oxelunari may transfer or assign its rights or obligations under these Terms where permitted by law and as necessary in connection with business operations, restructuring, transfers, or similar circumstances.

Entire Agreement

These Terms of Use, together with the policies and notices incorporated into them by reference, represent the complete agreement between you and Oxelunari regarding use of our website.

Where separate or additional terms apply to a particular product, promotion, offer, feature, or service, those additional conditions will apply together with these Terms of Use.

Contact Information

If you have questions about these Terms of Use, website access, intellectual property concerns, or other related matters, please contact us:

Brand: Oxelunari

Email:
support@oxelunari.com

Phone:
+1 (810) 474-4316

Company:
TUVB International Hongkong Limited

Business Address:
UNIT 225-22, 2/F, MEGA CUBE
8 WANG KWONG ROAD
KOWLOON BAY
HONG KONG